Cancellation Policy

You have the right to cancel your order within 30 days without providing any reason Only if it still needs to be processed from our end.

Cancellation Deadline:

  • The deadline for canceling an order is 30 days from the date you received the goods or when a third party, appointed by you (other than the carrier), takes possession of the delivered product.

How to Cancel:

  • To exercise your right of cancellation, inform us of your decision through a clear statement.

  • You can notify us via email at hello@adalwin.com.

Reimbursement:

  • We will process your reimbursement no later than 30 days from receiving the returned goods.

  • The reimbursement will be made using the same payment method you used for the original transaction, with no additional fees incurred by you.

Contact Us

For any questions about our Returns and Refunds Policy, please contact us by e-mail at hello@adalwin.com.