Shipping and Delivery Policy
Introduction
Adalwin Commerce LLP is committed to providing efficient and reliable shipping services to our customers in India and globally. Our shipping and delivery policy outlines the terms and conditions for the shipment of products purchased from our company. Please read this policy carefully so you can understand our procedures and your rights.
Domestic Shipping (India)
Shipping Methods and Delivery Times
Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
Note: Delivery times may vary based on the destination and availability of the product.
Shipping Costs
Standard Shipping: Free for orders above ₹5,000. A rate of ₹100 onwards for orders below ₹5,000.
Express Shipping: ₹250 per order, depending on its volumetric weight and location.
Handling and Processing
Orders are processed within 1-2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Partners
We partner with reputed courier services such as Blue Dart, DTDC, and India Post to ensure timely delivery.
International Shipping
Shipping Methods and Delivery Times
Standard International Shipping: 10-15 business days
Express International Shipping: 5-7 business days
Note: Delivery times may vary based on the destination country and customs clearance.
Shipping Costs
Shipping costs are calculated based on the package's weight and the destination country. The exact cost will be displayed at checkout.
Customs and Duties
International shipments may be subject to customs duties and taxes, which are the recipient's responsibility. Please check with your local customs office for more information.
Handling and Processing
International orders are processed within 2-3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Partners
We collaborate with international courier services such as DHL, FedEx, and UPS to ensure reliable delivery.
General Terms
Tracking
Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery.
Delays
While we strive to deliver your order within the estimated time frame, delays may occur due to unforeseen weather conditions, strikes, or customs clearance.
Returns and Exchanges
Please refer to our Return and Exchange Policy for detailed information on returning or exchanging a product.
Customer Service
If you have any questions or need assistance regarding your order, please email our customer service team at support@adalwin.com or +91-7020121565.